Free audit

Talk to the person who does the work.

The fastest way to start is the free audit request below. For anything else, write directly; every message is read by the founder.

The audit tier at the base of the crest, where every engagement starts
Tier 01: the audit, where every engagement starts

Request a free audit

Main marketplace
Monthly ad spend
Where it hurts

Written, not a sales call. Your details are used only to prepare and send the audit.

Email address

Write tohello@shelfcrest.com
Use it forAudits and new work, corrections to a guide, partnerships and press. One address, read by the person who does the work.

Replies within one business day, Monday to Friday.

What to include in your message

  • The ASIN or store link. The audit starts from the public listing.
  • Your main marketplace. amazon.com, .ca, .co.uk, .ie or .com.au.
  • What changed. When sales, rank or ad costs started moving the wrong way, if they did.
  • Whether you advertise. And roughly what you spend per month.
  • Your margin, if you know it. It makes the ad findings far more useful.
  • Anything already tried. A previous agency, a listing rewrite, a tool.

Do not send passwords, login codes or account credentials, by email or in the form. They are never needed.

After you send the request

The five stops between sending the request and your decision, drawn as one line; the third stop is optional and the fourth is the written audit 0102030405 optionalthe written audit you send the request
From the request to your decision, with one optional stop

  1. A reply to confirm

    With any question the audit needs answered first.

  2. The public review

    The listing, images, reviews and visible advertising are reviewed from the outside.

  3. Optional data

    If you want the ad account included, you can share read access or export the search term report. Not required.

  4. The written audit

    Findings ranked by cost, each with a fix. Delivered within five business days of your request.

  5. Your decision

    Use the audit yourself, hire someone else, or ask about a plan. No follow-up sequence.

The quickest way to get what you need

If you wantDo this
An auditUse the form above
A priceRead the pricing page; plans and what they include are published
To check one numberUse the ACoS and TACoS calculator
To fix a listing yourselfStart with the listing SEO guides
To report an error in a guideEmail hello@shelfcrest.com with the page link

Seven questions to ask any Amazon agency

The ads tier of the crest, the part of the work most agency questions are about
Tier 03: where most of these questions land
  1. Who will actually work in my account, by name?
  2. Will you need my password? (The answer should be no.)
  3. How is your fee calculated, and what will it be at my numbers in a year?
  4. How do you set ACoS targets?
  5. What does the monthly report contain?
  6. Who owns the campaigns and files if I leave?
  7. What will you not promise?

Contact FAQ

The summit of the crest with the single yellow parcel
Is the audit really free?

Yes, and there is no obligation to hire anyone afterwards.

Do I need to give account access for the audit?

No. The audit can be done from the public listing. Ad account data makes it more precise, and sharing it is optional.

Can I book a call instead?

Yes, once the written audit is in your inbox. A call is most useful when there is something concrete to talk through, so reply to the audit email and we will set a time.

Will my information be shared?

No. It is used only to prepare the audit and reply to you. See our privacy policy.

Do you sign NDAs?

Yes. Send yours with your request, and it is signed before you share anything that is not public.

I sell only on Vendor Central. Can you help?

Shelfcrest works with Seller Central accounts, including brands considering a move from Vendor Central.